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Shipping & Delivery Policy

This Shipping and Delivery Policy applies to all purchases made through

This Shipping and Delivery Policy applies to all purchases made through https://leafwater.in.

Throughout this document, “we”, “us”, “our”, or “Leaf Water” refers to Leaf Water Skin Care Studio. Wherever the words “you” or “your” are mentioned, it refers to the customer/user purchasing from our Website.

Order Processing
  • All orders are processed within 2–3 business days.
  • Business days do not include weekends or public holidays.
  • During high volume periods, shipments may be delayed. Please allow additional time in transit.
  • We will contact you in case of significant delays via email or phone.
Shipping Coverage

Leafwater.in currently ships across India. For queries related to shipping in restricted or remote areas, please contact our support team.

Shipping Charges

Charges may vary based on location, weight, and order value. Any applicable shipping fees will be displayed at checkout before purchase.

Tracking of Shipment
  • You will receive tracking details via email and/or SMS after dispatch.
  • Details include: Tracking ID, Courier Name, and Tracking Link.
  • Tracking becomes active within 24 hours of confirmation.
Timeline for Delivery

Most orders are delivered within 3–7 working days from the shipping date. Remote areas may require additional time.

Delay in Delivery

While we aim to deliver on time, delays may occur due to unforeseen events. If your order is delayed beyond the expected window, please call us at +91 8008675263.

  • Natural disasters
  • War, strikes, or civil unrest
  • Pandemics or health emergencies
  • Government restrictions or lockdowns
  • Courier disruptions or technical issues
Signature on Delivery

Some orders may require a signature on delivery. Couriers will attempt delivery up to three times (excluding Sundays and holidays).

Customs, Duties, and Taxes

Leaf Water is not responsible for any customs duties or taxes applicable outside India. These costs must be borne by the customer.

Damaged or Lost Shipments
  • Refuse the delivery if the package is visibly damaged and contact us immediately.
  • If accepted, retain original packaging and contact the shipping carrier to file a claim.
  • Share claim details with our team for further assistance.
Contact Us

For any queries or support related to shipping, tracking, or delivery:

📞 Phone: +91 8008675263 (Mon–Sun, 10 AM – 8 PM)

SF 201, Second Floor, Road Number 55, Opp. Peddamma gudi Entrance, Jubilee Hills, Hyderabad - 500033